About the Energy Efficiency Certification Scheme

Code of Conduct

The Energy Efficiency Certification Scheme Code of Conduct sets out the standards of professional conduct required of certified individuals.

It provides guidance to assist them in carrying out their duties and responsibilities, and a basis for assessing complaints regarding their professional conduct. Adherence to this Code of Conduct is a mandatory requirement of certification.

Certification may be revoked if it is found that a CEES or a CEEL has not adhered to this code.

Every CEES and CEEL shall:

  • Maintain high standards of professional ethics at all times.
  • Provide objective, accurate and outcome focussed advice, ensuring energy efficiency opportunities are identified, considered and assessed from the earliest stages of project design through to project completion. 
  • Ensure project activities comply with applicable laws, and undertake reasonable steps to ensure compliance by employees, sub-contractors, sub-consultants, or other third parties undertaking project work for or on behalf of the CEES or CEEL.
  • Undertake reasonable steps to ensure suitably qualified and experienced persons are engaged to undertake project activities.
  • Conduct project work in accordance with appropriate frameworks for quality assurance and occupational health and safety.
  • Ensure that project plans are developed on the basis of valid and accurate data.
  • Ensure that clients are provided with the project information necessary to fairly assess project performance.
  • Maintain appropriately detailed project records, including accurate project objectives and outcomes.
  • Provide project documentation to the Scheme administrator within a reasonable timeframe when requested (subject to confidentiality requirements).
  • Undertake ongoing Continuing Professional Development in accordance with the Scheme Rules.
  • Identify and declare conflicts of interest to clients as soon as possible.
  • Not participate in collusive or anti-competitive conduct.
  • Adhere to project and client confidentiality requirements.
  • Not advertise, present or discuss services in a manner that may discredit the energy efficiency sector, the profession or the Scheme.
  • Use the name or Logos of the Scheme in the manner outlined in the Scheme Rules.
  • Not breach the Scheme Rules.

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